Principe Alogna Wellness & SPA

Fair
Traveller Type: Traveling as Couple
  : breakfast was ok, pool was good and view from our terrace was nice.
  : Receptionist service was very poor, always disinterested, tried to charge me for 2 additional entre and main meals with wine, had I not checked the receipt and question how my wife and I could eat 2 entree's and 2 mains in the same sitting. the location was far from everything, we asked for a transfer into Palermo and we advised this would cost $150EU which is way over the top. would not stay there again -horrible service from receptionist - note the other staff were good.

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : Lovely hotel,
  : Quite far out, not walking distance from anything.

Very Good
Traveller Type: Traveling as Couple
  : Breakfast time was always pleasant and had a nice atmosphere. Yhere was a very nice selection of cereals, pastries and cooked breakfast and excellent coffee. The staff were so polite and helpful always. One day we took a train into Palermo, and the hotel arranged for a nice chap to drive and collect us from the local train station and we really appreciated this. Thank you.
  : Everything was great throughout our stay BUT on our last night, there was a 30th Birthday party in the restaurant and around the pool. Some notice about this would have been perfect (we might have arranged to go out) and maybe offer the guests staying at the hotel a complimentary drink or bottle of something in the bar or in their room. The disco was like a night club in our room and there was absolutely no escaping it (9pm til 12:30pm). Totally understand you want to offer events like this, but give your hotel guests a little notice and offer something complimentary to ease their pain!

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : We had a ferry departing from Palermo at 130am so needed somewhere to spend the day and rest. We only wish that we could have actually spent the whole night at the hotel. Really nice staff, modern and very large room with a balcony which we weren't expecting. We had our dog with us and they even provided a special pillow for him! Would recommend having a car with you as it's a bit of a walk to town (although not unreasonable, but as we travelled during winter and raining we weren't keen on the walk). Unfortunately didn't get to use the spa services so cannot comment.

Poor
Traveller Type: Traveling as Couple
  : Clean inside. Nice, but small, swimming pool.
  : Very expensive spa services.Poor quality breakfast and dinner, small choice not matching the photos.The location is far from everything so you have no easy alternatives. Make sure you're with a car.

Very Good
Traveller Type: Traveling as Couple
  : Bad and random location. Its so random and weird that Google initially lead us to the street right next to it and it looked so remote and run down that we thought its a scam. Just around the corner the front entrance popped up. It really feels totally out of place and I dont dont why on earth anyone would build a hotel there. However, once inside everything was nice. Staff was friendly. Overall its ok for 4-star but certainly not exceptional. Value for money is good.
  : Please make it clear that Spa is not included :-) Put a sign with prices at the spa entrance. In the room, the receptacles were not positioned well. Had to move furniture to get access. For 4-star, I missed simple things like slippers, bathrobe, pen, paper in the room. Restaurant feels very pricey for quality offered and compared to the rest.

Very Poor
Traveller Type: Traveling as Couple
  : Property was good.
  : The room was not what we expected. We paid extra to have a room with no actual view.It was quite disappointing to find out that the indoor swimming pool was magically unavailable. Half of the cakes for breakfast were not fresh and no Sicilian food was served for breakfast.The property has great potential, thats a pity that we did not get a nice stay.

Wonderful
Traveller Type: Traveling as Couple