Rafaelhoteles Forum Alcala

Policies

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is not needed) and costs EUR 15.40 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an available extra bed.
People 12 years old and over stay for € 33 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please note the maximum occupancy cannot be exceeded.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

When booking more than 5 rooms or 10 nights, different policies and additional supplements may apply.

Please note that the sun terrace with jacuzzi are only available during the summer months from 13:00 to 20:00h and it works under reservation in advance by capacity control.

These facilities may also not be available due to private events.