TownePlace Suites by Marriott Albany Downtown/Medical Center

Wonderful
Traveller Type: Solo Traveler
  : Made breakfast in my room. Breakfast smelled wonderful when walked through lobby. Felt very safe with location and parking lot. Very confinient for going to hospital daily.
  : A few nights was woken up by individual being very long in hallway in the middle of the night and one night was woken up by children jump on the bed and hitting the walls. Calledfront desk and was taken care of immediately. Thank you

Very Poor
Traveller Type: Solo Traveler
  : Light in the living room burned out, glasses were dirty inside the cupboard and the television in the room didn't work.In the small gym with few equipment.
  : reception staff, very ignorant, poor customer service. 2 employee a brunette is a lady

Wonderful
Traveller Type: Family with Young Children
  : Staff was incredible!!! Extremely helpful & friendly.

Very Good
Traveller Type: Family with Young Children
  : Overall stay was good, expectations of a Marriott Owned property were not met. A few minor maintenance concerns were unexpected. Hot tub jets were not working, cable on one of the tvs was not working, transition point at carpet and flooring was loose and caused a tripping hazard. Refrigerator was unbalanced and very loud and then also room was not furnished with extra linens / bedding for the pull out sofa. All though these things were inconvenient the staff was apologetic and helped make our stay comfortable and restful. The staff was friendly and understanding. Breakfast was good, kitchen staff was overwhelmed by the amount of people coming through the facility.

Wonderful
Traveller Type: solo traveller
  : Made breakfast in my room. Breakfast smelled wonderful when walked through lobby.Felt very safe with location and parking lot. Very confinient for going to hospital daily.
  : A few nights was woken up by individual being very long in hallway in the middle of the night and one night was woken up by children jump on the bed and hitting the walls. Calledfront desk and was taken care of immediately. Thank you

Fair
Traveller Type: Business Traveler
  : proximity to work
  : I asked if they offered a travel nurse discount. The receptionist told me that I was already getting a discount and that I was only charged roughly $---for two nights in reality. I was charged double that that was for one night

Pleasant
Traveller Type: Family with Young Children
  : Overall it was a nice room. The bed was comfortable. Bathroom was clean. The pool area was nice. The gym was very clean. The staff was super friendly and cheerful. The guys doing the breakfast the two days I stayed were the best! I never saw anyone being grumpy or causing drama, even when my son made a mess by accident. Full size fridge in the room was a definite plus. Restaurants were a 5 minute drive away, McDonalds and Walgreens across the street, and the museum was about another 5 minutes away.
  : My son was supposed to use the sofa bed but the mattress was stained and should probably be replaced. He ended up sleeping in the bed with me. The kitchen was ok, but there were some leftover crumbs, I guess from whoever stayed there before us, that were not cleaned up. The hotel is a little outdated. Not bad, but I am used to staying at more modern hotels where you swipe your card, etc. This one still uses the old-school cards you have to insert into the slot. You can tell they tried to upgrade a few things like the floors, but overall it still has a 90s look to it.

Very Good
Traveller Type: family with young children
  : Overall stay was good, expectations of a Marriott Owned property were not met. A few minor maintenance concerns were unexpected. Hot tub jets were not working, cable on one of the tvs was not working, transition point at carpet and flooring was loose and caused a tripping hazard. Refrigerator was unbalanced and very loud and then also room was not furnished with extra linens / bedding for the pull out sofa. All though these things were inconvenient the staff was apologetic and helped make our stay comfortable and restful. The staff was friendly and understanding. Breakfast was good, kitchen staff was overwhelmed by the amount of people coming through the facility.

Very Good
Traveller Type: young couple
  : Big room, everything worked.
  : Seems pricey for the age and facilities, and a little far (on foot) from the centre of town

Pleasant
Traveller Type: group
  : Very friendly and helpful front desk staff
  : Booking.com