Odalys City Aix en Provence Le Clos de la Chartreuse

Policies

When booking more than 7 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 0 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Odalys City Aix en Provence Le Clos de la Chartreuse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of EUR 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that there is a height limit of 1.90 metres for cars in the car park.

Please note that a valid credit and a piece of photo identification must be produced upon arrival and that the name on the credit card and on the ID must be the same as the name on the reservation. Management reserves the right to refuse the reservation if these conditions are not respected.

For stays of 8 nights or more, weekly cleaning including changes of bed linen and towels is included in the price.

End-of-stay cleaning is included for stays up to 4 nights. A cleaning service can be provided upon request and at an extra cost.

Please note that for reservation of 7 rooms or more, special policies and conditions may apply. Please contact the property for further details. Contact information can be found on your booking confirmation.