Les Suites du Lac

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : The staff were so accommodating with great energy. Unfortunately it was cold and wet outside but the garden views looked amazing (through the damp haze)
  : We were in an attic room with low beams which I banged my head on several times.Shower cubicle with glass door into bedroom is not everyones cup of tea! We had to have breakfast in the bedroom as wasnt busy enough to open dining area? Therefore we had to eat on our bed as no table and chairs in bedroom.

Very Poor
Traveller Type:
  : The lake view room probably would have been fine, had they not been so unaccommodating that we left.
  : Classic bait and switch routine. Advertised on Booking as a bed and a sofa bed, with possibility to be a triple. When we arrived they wanted an extra EUR50 to make up the sofa bed even though we were 2 people who purposely booked in order to use the 2 beds. The woman at reception was rude and unhelpful and we left. She insisted we should have called them to know this but my feeling is that if the listing is not correct then we shouldn't have to pay an additional charge for a nonexistent 3rd person.

Disappointing
Traveller Type: Traveling as Couple
  : The view was nice
  : No photo on website showing front of property or parking which was doubled up. Apple Maps said this was a beachside location. Air conditioning unit directly above bed which meant you felt congested in the morning. Breakfast was okay. The website for the hotel said there were water sports and mini golf, the other activities it listed said they were off site but didnt list mini golf and water sports as off site. This will no doubt lead to a barrage of criticism from the owners but they should remember, there are reasons people are disappointed. What is left out from the description shows a deliberate deception, the property also implies it is beside the lake, it is not, there is the pool, some land, a train track , some more land and then the lake. It is a 15 minute walk from the hotel to the lakeside ( as explained by the staff themselves so by their own admission it is not by the lake ). The room we stayed in requires a non return valve on the sink to prevent hot water going down the cold water tap. Had to wash my toothbrush in bottled water as I couldnt get guaranteed cold water from the tap. Lighting in bedroom was either full floodlights or bedside lights that were not suitable for reading. Bitten mosquitoes within 5 mins of entering room, black marble staircase has no handrail which is dangerous and opens them up to litigation should a child fall through the gap. To the owners, it is obvious you have sunk a lot of money into the place, fix the things that people are suggesting to fix.