Blue Bay Resort Hotel

Wonderful
Traveller Type: Family with Young Children
  : Good 'all inclusive' service, great meal variety. The staff was really friendly, they offered us a free room upgrade from a deluxe double room to a family suite when we arrived. Special thanks to Mr. Nikos from the Reception for being very helpful. Great view from rooms (sun dawn + see/beach). There is a 'mini club' with various activities for children: drawing, playing, dancing, etc. Highly recommend to visit Sunset Cliffs in the evening which are just about 15 minute walk from the Hotel. Besides that, although the hotel provides free transfers to the Mononaftis beach (which is actually at about 5 minutes by foot in a steep hill), I would recommend to go to the Psaroumoura beach which is lot more cozy and not that far away. Agia Pelagia main sandy beach is at about 20-30 minutes by foot.
  : For guests with little children it's worth mentioning that in the evening (9-11:30 PM) it can be very noisy due to parties in the hotel (at the main pool, amphitheater's parties are just fine in that regards) and hotels around. So if you want to have quite and calm evenings then it makes sense to consider rooms in so called Annex which are just about 3-5 minutes walk from the main part of the Hotel.

Very Good
Traveller Type:
  : I had an upgrade on arrival, I was happy with the room. Food was adequate, some evenings better than others. Baklava was amazing. Most of the staff were very friendly
  : Very far from the long beach, 2 euros to play pool. Cocktails were only raki and ouzo based, first all inclusive Ive been to where vodka, gin etc are not included. We ordered a taxi for 9 people and they turned up and claimed we only ordered for 5/6 people which was stressful

Poor
Traveller Type: Family with Young Children
  : Marina in the kids club was the most welcoming, happy staff member!
  : The food was absolutely horrible. There is only one buffet restaurant included in the all-inclusive option, and it is so bad. The only drinks included in the all-inclusive option are cheap wine, beer, and ouzo mixed drinks. They have a lot more options, but they all are for purchase. Our kids ate boiled eggs and apples for the three days we were there because they refused anything else. The pool bar only has horrible pizza and a ham and cheese "sandwich" that included one piece of ham and one piece of cheese. The bathroom had mold and the tub drain was blocked. The pools close at 6pm, and we did not see any type of entertainment after. The kids club is one room with some crafts (although we did love Marina). I would not recommend this property to anyone visiting Crete.

Very Good
Traveller Type: Traveling as Couple
  : Comfortable room. Cleaned daily. Plenty of choice on the all inclusive food option.Friendly service and staff.
  : Not much choice on the drinks all inclusive, quite limited. WiFi wasn't great in places. Funny smell in room and corridor like cigars

Wonderful
Traveller Type: Family with Young Children
  : Nice staff, all inclusive food was well cooked with quality and good variety. Pools not over crowded (beginning of July). Nice view from pool/bar and bedrooms
  : Mini club for kids is a bit at the edge of the hotel and is located directly facing the sun during peak sun hours where you want to avoid toddlers in the pool but they end up in the sun anyway