The Lake Of Menteith Hotel

Very Good
Traveller Type: Traveling as Couple
  : the dinner was exceptional and the views were breathtaking.
  : the room could of done with being updated.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Lovely room, food and staff. We have stayed here many times and it continues to be a favourite of ours!

Very Poor
Traveller Type: Traveling as Couple
  : Lovely location.
  : The staff were rude, unprofessional and seriously lacking in customer service.

Poor
Traveller Type:
  : The position of this hotel is superb with bankside views across The Lake of Menteith. There are outdoor tables to sit at and the restaurant area looks out over the lake. There is ample car parking and the hotel is easy to get to being only a few minutes from the M9 or a 20 minute journey from Stirling railway station. Even Glasgow is not that far away. The rooms are of ample size although many do not face the lake. There is a residents lounge area plus a bar that is open to the public along with the restaurant area.
  : We stayed at this hotel several years ago when it was under family ownership. It was superb! Sadly, it's not any more. It is now under the ownership of the Karma Group which is 'an award-winning international travel and lifestyle brand offering extraordinary experiences and exclusive curated entertainment in the worlds most beautiful locations'. Or so their website says. Basically its a timeshare hotel which is also open to the public. hence why it's on Booking.com. So, within seconds of entering we were 'befriended' by someone who was full of fake bonhomie - and then tried to sell us timeshare or holiday 'investments'. Really? After a 5 hour journey? This continued the next day but, after a stern warning, he gave up and left us alone. The hotel is now a shadow of its former self with rundown rooms, fraying carpets (the restaurant carpets were left uncleaned for the 5 days we were there), untrained staff ( who were friendly and tried hard though) and a menu that consisted of mainly curry dishes and burgers despite the hotel's own website menus showing separate menus for lunch, and dinner. In short, the food was pretty much inedible at times with only a couple of the offerings even being remotely acceptable - and for this we were paying over 200 per night! Way, way overpriced and we were even told that on one day the restaurant and lounge areas would not be accessible because a wedding had been booked! What? At 200 per night? Fortunately we had a most wonderful meal at Nick Nearns restaurant just down the road - actually cost less than the food at this hotel and was a world away in quality. Needless to say we voiced our opinions to which the manager agreed with everything we said and reduced out bill(s) quite substantially. Apparently the hotel is now going to have an 'upgrade' but that's no use to us or to anyone who books before it has been done (if it ever is!) and it's simply not worth visiting at the moment.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : the location is perfect for a peaceful break, you need a car because there is little there aside from the lake and fishing but for us to wake up to that view was perfection. good food and spotlessly clean, massive comfy bed and a private patio.
  : the bathroom was a little dated

Disappointing
Traveller Type: Traveling as Couple
  : The location; view from the dining conservatory is exceptional. Breakfast was delightful. Access to lake swimming. Staff were helpful.
  : The cold showers...... the temperature control did not work and despite reporting it, on the second night it still didn't work. Accessibility; although we were aware that our room was upstairs; we found the main staircase (the only access) to be dangerous. It is very steep and the tight turn at the top has no bannister on the outside of the curve where the treads are wide enough to step. Further access included more steps, one of which was impeded by a fire door. The lighting could have been better to illuminate the steps and the edge of the steps would have benefitted from a contrast-coloured strip. There was no Residents' Lounge. Lunch; although beautifully presented, the Sunday Roast was cold and the meat tough.

Poor
Traveller Type: Traveling as Couple
  : Bathroom dirty and mouldyShort staffed and bar staff rude

Wonderful
Traveller Type: Traveling as Couple
  : Location, Location, Location! Food was good, staff very friendly.
  : The second room was quite cosy, and the curtains didnt close.